System Reinstall Process

What is a system reinstall?

After we have exhausted all avenues of repair we may need to reinstall the operating system. At Raptor PCS a system reinstall is an absolute last resort, not because we don’t like doing them, on the contrary a system reinstall is much easier than trying to find and correct software issues or repairing badly infected machines. We will literally spend days repairing a system before we are forced to reinstall while other companies will reinstall a system after a very short time, sometimes as low as one hour. This is how other companies can have very quick turn around times and be able to guarantee that a PC is ready at a specific time.

Pros of a reinstall:

1. Quick turn around, a reinstall can be completed in an hour or two
2. Removal of all “Bloatware/Crapware”, these are the programs that are preinstalled at the factory and are useless and only serve to slow your machine
3. All virus’ and software problems will be corrected
4. Hard drive space will be freed from programs that are no longer used

Cons of a reinstall:

1. Loss of all customizations
2. Loss of all programs preinstalled at the factory
3. Loss of all programs installed by the user
4. Loss of local email accounts
5. Loss of local email
6. Loss of data (Pictures, Music, Documents and more)

Every machine that we service, we treat as if were our own and your data is absolutely critical.

No matter how cautious a service company may be, the more system reinstalls they do, the more likely they will loose your precious data.

And that my friends is why we only do a system reinstall as a last resort.

John
President
Raptor PCS